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We are required by our license to inform customers about what happens to funds which we hold on account for you, and the extent to which funds are protected in the event of insolvency click here. We hold customer funds separate from company funds in a financial institution in Malta in accordance with Maltese legislation, which sets out that any creditors have no claim or right of action on or against the customer funds. This means that steps have been taken to protect customer funds but that there is no absolute guarantee that all funds will be repaid in any event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: medium protection.

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Fair Play

 
Fair Play Policy

One of our main concerns of online gaming operations is to uphold fair gaming:

    With the exception of sports betting and LIVE casino games, in order to ensure the integrity of our casino games, a Random Number Generator (RNG) is always used to determine the random outcome of such games.

    This is a standard industry system which ensures consistently random results which has also been extensively tested by running and analyzing thousands of game rounds. The randomness of the RNG provides a credible and fair gaming environment

    Our software is checked and tested on a regular basis to produce a gaming payout percentage.

    We cooperate with gambling regulatory authorities and online gambling licensing organisations with the intent of ensuring our compliance with the legislation of relevant jurisdictions.


GoProCasino is committed to "CARE" - Customers Are Really Everything. We have implemented a professional customer support team ready to assist you 7 days a week from 8am to 1am CET.Please do not hesitate to contact the GoProCasino team. Just click on Contact Us
 

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